Slow broadband speeds annoy everybody. Whether you’re trying to stream a movie, download an update on your games console or do a spot of internet shopping, slow internet speeds can be a real hindrance to your online experience. But what is it that’s causing your internet to be so slow?
It’s not always as simple as having multiple devices connected to your network or big appliances being in the way. What are the real technical issues? Well, we’ve spoken to our broadband engineers who’ve provided us with seven expert tips on why your internet could be slowing down.
- Is Your Speed Capped?
- Provider Problems
- Is Your Broadband Filter Faulty?
- Distance From the Exchange
- Faulty Cables
- Faulty Router
All you need for your broadband to work is two wires. In the days of dial-up broadband, you’ll have needed a third. Once we made the switch away from dial-up to what we use today, the third wire may have still been left in. This extra wire can cause interference and disruption to your network and is one of the most popular effects of slowing your broadband speed down.
Other extension cables and terminals are other likely suspects too. You should try and get rid of these and monitor your speeds for the next few days. We’ve found that these extension sockets have been the cause of super slow internet speeds.
If your speed is capped it means that the reasons for your speed being so slow is that your providers have restricted it at their end. They usually implement these caps as they don’t have the capacity to deal with any more speed than what they’ve given to you.
Check the small print of your contract to see if anything is mentioned about a speed cap. You can always ring them and try to get your speed upped, but shop around for a new provider with a higher speed capability.
Your provider may have problems from time to time when their system is down. Obviously, this isn’t ideal as you can’t get online to check their website to see if they’ve posted any updates on their poor service. You can’t do anything about this until your provider fixes the problem at their end, unfortunately.
Filters are notorious for slowing down internet speed. It’s not the filters in general that are the problem though, you may just have a faulty one. If you’ve been experiencing slow internet speeds since you’ve started using the filter, well then it could well be that it needs changing. Exchange it and see whether it was the filter, but make sure you keep the receipt in case you need to return it if it isn’t.
The further you’re away from the street box exchange, the slower your broadband will be. Fact. Full fibre optic broadband has a larger distance capacity, so if you’re not currently being provided with it, we’d suggest upgrading to see instant, speedier results. Unfortunately, a lot of broadband and internet speed problems are a product of where you live.
As we’ve mentioned, your broadband works off two cables. These cables run underground, through manholes and up poles. Plus, they’re exposed to the temperamental weather conditions that Britain has to offer. It’s a wonder that they ever work when they have to deal with this. Broadband types are delivered differently, so the likelihood is if you’re experiencing problems due to this is that you’re on ADSL, as opposed to FTTP.
Obviously, this is all going to take its toll on the cables. And if your cables are faulty, then you can expect a poorer connection and much slower speeds. If you feel like you may have a problem with the cables (once you’ve ruled everything else out), then contact your engineer and raise awareness of the problem
Some routers are well renowned for having issues. Or the one you’re using is just old. If you think there’s a problem with your router have a search online and see if there are any previous problems that other people have had too. Your internet service provider (ISP) should provide you with another if the one you’re currently using is faulty.
If You Live in a Rural Area and Struggle with Broadband Quality, You'll Find this Useful...
Got rural broadband problems? Well, at Gigaclear we provide packages up to 900Mbps, so you’ll never have any problems trying to catch up on your favourite shows or streaming your favourite album again.
We’ve created a free eBook that focuses on actions you can take to improve your rural internet woes. Download it below today and start making plans to achieving an internet connection that you can fully rely on.
At the moment, we are just putting the finishing touches to this download and it will be ready any day now. In the meantime, why not take a look at one of our many other helpful resources?